异常工单修改

src/views/workorderMenu/abnormalWorkOrder/components/viewDialog.vue

@@ -7,6 +7,27 @@
     @cancel="handleCancel"
     wrapClassName="order-detail-modal"
   >
+
+
+    <!-- 用户信息 -->
+    <a-descriptions bordered size="small" :column="2" class="mb-6">
+      <template #title>
+        <a-divider orientation="left">用户信息</a-divider>
+      </template>
+      <a-descriptions-item label="工单号">{{ detail.workOrderNo || '-' }}</a-descriptions-item>
+      <a-descriptions-item label="工单状态">{{ detail.status || '-' }}</a-descriptions-item>
+      <a-descriptions-item label="工单类型">{{ detail.type || '-' }}</a-descriptions-item>
+      <a-descriptions-item label="姓名">{{ detail.userName || '-' }}</a-descriptions-item>
+      <a-descriptions-item label="性别">{{ detail.gender || '-' }}</a-descriptions-item>
+      <a-descriptions-item label="年龄">{{ detail.age ? detail.age + ' 岁' : '-' }}</a-descriptions-item>
+      <a-descriptions-item label="联系电话">{{ detail.phone || '-' }}</a-descriptions-item>
+      <a-descriptions-item label="身份证号">{{ detail.idCard || '-' }}</a-descriptions-item>
+      <a-descriptions-item label="评估等级" :span="2">
+        {{ detail.assessmentLevel || '未填写' }}
+      </a-descriptions-item>
+    </a-descriptions>
+
+    
     <!-- 服务轨迹 -->
     <a-descriptions bordered size="small" :column="2" class="mb-6">
       <template #title>
@@ -14,14 +35,14 @@
       </template>
 
       <a-descriptions-item label="签入时间">
-        {{ detail.checkInTime }}
+        {{ detail.checkInTime || '-' }}
       </a-descriptions-item>
       <a-descriptions-item label="签入距离">
-        {{ detail.checkInDistance }}
+        {{ detail.checkInDistance || '-' }}
       </a-descriptions-item>
 
       <a-descriptions-item label="签入地址" :span="2">
-        {{ detail.checkInAddress }}
+        {{ detail.checkInAddress || '-' }}
       </a-descriptions-item>
 
       <a-descriptions-item label="签入图片" :span="2">
@@ -43,14 +64,14 @@
       </a-descriptions-item>
 
       <a-descriptions-item label="签出时间">
-        {{ detail.checkOutTime }}
+        {{ detail.checkOutTime || '-' }}
       </a-descriptions-item>
       <a-descriptions-item label="签出距离">
-        {{ detail.checkOutDistance }}
+        {{ detail.checkOutDistance || '-' }}
       </a-descriptions-item>
 
       <a-descriptions-item label="签出地址" :span="2">
-        {{ detail.checkOutAddress }}
+        {{ detail.checkOutAddress || '-' }}
       </a-descriptions-item>
 
       <a-descriptions-item label="签出图片" :span="2">
@@ -76,36 +97,33 @@
       </a-descriptions-item>
 
       <a-descriptions-item label="实际服务时长" :span="2">
-        {{ detail.serviceDuration }}
+        {{ detail.serviceDuration || '-' }}
       </a-descriptions-item>
     </a-descriptions>
 
-    <!-- 用户信息 -->
-    <a-descriptions bordered size="small" :column="2" class="mb-6">
-      <template #title>
-        <a-divider orientation="left">用户信息</a-divider>
-      </template>
-      <a-descriptions-item label="工单号">{{ detail.orderNo }}</a-descriptions-item>
-      <a-descriptions-item label="姓名">{{ detail.userName }}</a-descriptions-item>
-      <a-descriptions-item label="性别">{{ detail.gender }}</a-descriptions-item>
-      <a-descriptions-item label="年龄">{{ detail.age }} 岁</a-descriptions-item>
-      <a-descriptions-item label="联系电话">{{ detail.phone }}</a-descriptions-item>
-      <a-descriptions-item label="身份证号">{{ detail.idCard }}</a-descriptions-item>
-      <a-descriptions-item label="评估等级" :span="2">
-        {{ detail.assessmentLevel || '未填写' }}
-      </a-descriptions-item>
-    </a-descriptions>
 
     <!-- 任务信息 -->
     <a-descriptions bordered size="small" :column="2" class="mb-6">
       <template #title>
         <a-divider orientation="left">任务信息</a-divider>
       </template>
-      <a-descriptions-item label="护理员">{{ detail.caregiver }}</a-descriptions-item>
+      <a-descriptions-item label="护理员">{{ detail.nurseName || '-' }}</a-descriptions-item>
-      <a-descriptions-item label="护理等级">{{ detail.careLevel || '未填写' }}</a-descriptions-item>
+      <a-descriptions-item label="护理等级">{{ detail.nurseLevel || '未填写' }}</a-descriptions-item>
-      <a-descriptions-item label="计划服务时间">{{ detail.plannedTime }}</a-descriptions-item>
+      <a-descriptions-item label="计划开始日期">
+        {{ detail.planStartDate ? dayjs(detail.planStartDate).format('YYYY-MM-DD') : '-' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="计划结束日期">
+        {{ detail.planEndDate ? dayjs(detail.planEndDate).format('YYYY-MM-DD') : '-' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="计划服务开始时间">
+        {{ detail.planStartTime ? dayjs(detail.planStartTime).format('HH:mm') : '-' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="下单人">{{ detail.orderer || '-' }}</a-descriptions-item>
+      <a-descriptions-item label="下单时间">
+        {{ detail.orderTime ? dayjs(detail.orderTime).format('YYYY-MM-DD HH:mm:ss') : '-' }}
+      </a-descriptions-item>
       <a-descriptions-item label="服务地址" :span="2">
-        {{ detail.serviceAddress }}
+        {{ detail.serviceAddress || '-' }}
       </a-descriptions-item>
     </a-descriptions>
 
@@ -122,62 +140,161 @@
       />
     </div>
 
+    <!-- 服务内容 -->
+    <a-descriptions bordered size="small" :column="1" class="mb-6">
+      <template #title>
+        <a-divider orientation="left">服务内容</a-divider>
+      </template>
+      <a-descriptions-item label="服务内容">
+        {{ detail.serviceContent || '无' }}
+      </a-descriptions-item>
+    </a-descriptions>
+
+    <!-- 服务小结与反馈 -->
+    <a-descriptions bordered size="small" :column="1" class="mb-6">
+      <template #title>
+        <a-divider orientation="left">服务小结与反馈</a-divider>
+      </template>
+      <a-descriptions-item label="服务小结">
+        {{ detail.summary || '无' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="用户需求反馈">
+        {{ detail.feedback || '无' }}
+      </a-descriptions-item>
+    </a-descriptions>
+
+    <!-- 服务评价 -->
+    <a-descriptions bordered size="small" :column="2" class="mb-6">
+      <template #title>
+        <a-divider orientation="left">服务评价</a-divider>
+      </template>
+      <a-descriptions-item label="服务满意度">
+        {{ detail.serviceSatisfaction || '-' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="评价渠道">
+        {{ detail.evaluationChannel || '-' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="评价内容" :span="2">
+        {{ detail.evaluationContent || '无' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="评价人">
+        {{ detail.evaluator || '-' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="评价时间">
+        {{ detail.evaluationTime ? dayjs(detail.evaluationTime).format('YYYY-MM-DD HH:mm:ss') : '-' }}
+      </a-descriptions-item>
+    </a-descriptions>
+
+    <!-- 回访评价 -->
+    <a-descriptions bordered size="small" :column="2" class="mb-6">
+      <template #title>
+        <a-divider orientation="left">回访评价</a-divider>
+      </template>
+      <a-descriptions-item label="服务满意度">
+        {{ detail.visitSatisfaction || '-' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="服务人员满意度">
+        {{ detail.staffSatisfaction || '-' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="服务反馈" :span="2">
+        {{ detail.visitFeedback || '无' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="回访人">
+        {{ detail.visitor || '-' }}
+      </a-descriptions-item>
+      <a-descriptions-item label="回访时间">
+        {{ detail.visitTime ? dayjs(detail.visitTime).format('YYYY-MM-DD HH:mm:ss') : '-' }}
+      </a-descriptions-item>
+    </a-descriptions>
+
     <!-- 异常工单处理信息 -->
     <a-descriptions bordered size="small" :column="2">
       <template #title>
         <a-divider orientation="left">异常工单处理信息</a-divider>
       </template>
-      <a-descriptions-item label="处理状态">{{ detail.exceptionStatus }}</a-descriptions-item>
+      <a-descriptions-item label="处理状态">{{ detail.exceptionStatus || '无' }}</a-descriptions-item>
       <a-descriptions-item label="处理原因">{{ detail.exceptionReason || '无' }}</a-descriptions-item>
       <a-descriptions-item label="处理人">{{ detail.exceptionHandler || '无' }}</a-descriptions-item>
-      <a-descriptions-item label="处理时间">{{ detail.exceptionTime || '无' }}</a-descriptions-item>
+      <a-descriptions-item label="处理时间">
+        {{ detail.exceptionTime ? dayjs(detail.exceptionTime).format('YYYY-MM-DD HH:mm:ss') : '无' }}
+      </a-descriptions-item>
     </a-descriptions>
   </a-modal>
 </template>
 
 <script setup>
-import { reactive } from 'vue'
+import { ref, reactive } from 'vue'
+import { message } from 'ant-design-vue'
 import { useModal } from '@/hooks'
+import apis from '@/apis'
+import dayjs from 'dayjs'
+import { useDicsStore } from '@/store'
 
+const dicsStore = useDicsStore()
 const { modal, hideModal } = useModal()
 
-// 模拟数据（实际应由父组件传入）
+// 工单详情数据
 const detail = reactive({
-  checkInTime: '2025-10-15 11:44:01',
+  // 服务轨迹
-  checkInDistance: '14996 m',
+  checkInTime: '',
-  checkInAddress: '江苏省南通市通州区十总镇南通市通州区十总镇五总居8-128西北775米',
+  checkInDistance: '',
-  checkInImages: [
+  checkInAddress: '',
-    'https://akt.obs.cn-east-3.myhuaweicloud.com:443/hahacloud/saas/1813150290048446464/6a4ddb23-8733-4ca4-a1f9-b0f061a4ca0a.jpg?AccessKeyId=EBJWO1KETPFJKBWNCG5V&Expires=1761122523&Signature=bygou7kYVrQ6f9bDDWlpebs15Nc%3D',
+  checkInImages: [],
-    'https://akt.obs.cn-east-3.myhuaweicloud.com:443/hahacloud/saas/1813150290048446464/11ce319c-705e-431a-a3a7-4a9bb8350fce.jpg?AccessKeyId=EBJWO1KETPFJKBWNCG5V&Expires=1761122523&Signature=cOHYxAxsTP0RQDgT2bNv2jjkWco%3D'
+  checkOutTime: '',
-  ],
+  checkOutDistance: '',
-  checkOutTime: '2025-10-15 12:44:43',
+  checkOutAddress: '',
-  checkOutDistance: '14984 m',
+  checkOutImages: [],
-  checkOutAddress: '江苏省南通市通州区十总镇南通市通州区十总镇五总居8-128西北757米',
+  checkOutRemark: '',
-  checkOutImages: [
+  serviceDuration: '',
-    'https://akt.obs.cn-east-3.myhuaweicloud.com:443/hahacloud/saas/1813150290048446464/3e7817e4-4d31-41d8-ba89-6532a5baea5d.jpg?AccessKeyId=EBJWO1KETPFJKBWNCG5V&Expires=1761122523&Signature=efu9s%2BjgIXdxZPU6sEH5OR0ipdE%3D',
+  
-    'https://akt.obs.cn-east-3.myhuaweicloud.com:443/hahacloud/saas/1813150290048446464/9902435e-fd61-423c-9681-7f11bcab7ee8.jpg?AccessKeyId=EBJWO1KETPFJKBWNCG5V&Expires=1761122523&Signature=y204ac9D%2BiI%2BWtNOaOu9UylAezg%3D',
+  // 用户信息
-    'https://akt.obs.cn-east-3.myhuaweicloud.com:443/hahacloud/saas/1813150290048446464/157a72f1-c081-4407-ab48-e38e25b38a24.jpg?AccessKeyId=EBJWO1KETPFJKBWNCG5V&Expires=1761122523&Signature=wvjINjdpPlG3QhkuDYIAISc20sY%3D'
+  workOrderNo: '',
-  ],
+  status: '',
-  checkOutRemark: '助洁理发，助餐剥花生',
+  type: '',
-  serviceDuration: '60 分钟',
+  userName: '',
-  orderNo: '202510151043270345563994',
+  gender: '',
-  userName: '顾美田',
+  age: null,
-  gender: '男',
+  phone: '',
-  age: '90',
+  idCard: '',
-  phone: '18452439097',
-  idCard: '320624193507244576',
   assessmentLevel: '',
-  caregiver: '于圣霞',
+  
-  careLevel: '',
+  // 任务信息
-  plannedTime: '2025-10-15 10:42:00',
+  nurseName: '',
-  serviceAddress: '江苏省南通市通州区十总镇五总社区居委会通州区五总居十七组3号',
+  nurseLevel: '',
-  serviceItems: [
+  planStartDate: null,
-    { itemCategoryName: '助乐服务', itemName: '精神关爱', careDuration: '60' }
+  planEndDate: null,
-  ],
+  planStartTime: null,
-  exceptionStatus: '未处理',
+  serviceAddress: '',
+  orderer: '',
+  orderTime: null,
+  
+  // 服务项目
+  serviceItems: [],
+  serviceContent: '',
+  
+  // 服务小结与反馈
+  summary: '',
+  feedback: '',
+  
+  // 服务评价
+  serviceSatisfaction: '',
+  evaluationChannel: '',
+  evaluationContent: '',
+  evaluator: '',
+  evaluationTime: null,
+  
+  // 回访评价
+  visitSatisfaction: '',
+  staffSatisfaction: '',
+  visitFeedback: '',
+  visitor: '',
+  visitTime: null,
+  
+  // 异常处理
+  exceptionStatus: '',
   exceptionReason: '',
   exceptionHandler: '',
-  exceptionTime: ''
+  exceptionTime: null
 })
 
 const serviceColumns = [
@@ -186,15 +303,133 @@ const serviceColumns = [
   { title: '服务时长(分钟)', dataIndex: 'careDuration', width: '30%' }
 ]
 
+/**
+ * 查看工单（唯一打开弹框的方法）
+ * @param {Object} record - 工单数据
+ */
+function handleView(record = {}) {
+  modal.value.open = true
+  modal.value.title = '查看工单'
+  console.log('查看工单数据:', record)
+  loadWorkOrderDetail(record.id)
+}
+
+/**
+ * 加载工单详情并填充表单
+ * @param {string} id - 工单ID
+ */
+async function loadWorkOrderDetail(id) {
+  console.log('开始加载工单详情，ID:', id)
+  try {
+    const { success, data } = await apis.workOrder.getWorkOrderDetail(id)
+    console.log('工单详情接口响应:', data)
+
+    if (success && data) {
+      const detailData = data
+      console.log('工单详情数据:', detailData)
+      
+      // 处理服务项目
+      let serviceItems = detailData.projects?.map(item => ({
+        itemCategoryName: item.category || '未分类',
+        itemName: item.name || '',
+        careDuration: item.duration || '0'
+      })) || []
+      
+      // 处理服务地址
+      let areaLabels = detailData.areaLabels || []
+      let serviceAddress = areaLabels.join('') + (detailData.detailAddress || '')
+      
+      // 处理年龄 - 如果有出生日期可以计算年龄
+      let age = null
+      if (detailData.customer?.birthday) {
+        const birthYear = new Date(detailData.customer.birthday).getFullYear()
+        const currentYear = new Date().getFullYear()
+        age = currentYear - birthYear
+      }
+
+      // 更新详情数据
+      Object.assign(detail, {
+        // 服务轨迹（需要根据实际接口字段调整）
+        checkInTime: detailData.checkInTime || '',
+        checkInDistance: detailData.checkInDistance || '',
+        checkInAddress: detailData.checkInAddress || '',
+        checkInImages: detailData.checkInImages || [],
+        checkOutTime: detailData.checkOutTime || '',
+        checkOutDistance: detailData.checkOutDistance || '',
+        checkOutAddress: detailData.checkOutAddress || '',
+        checkOutImages: detailData.checkOutImages || [],
+        checkOutRemark: detailData.checkOutRemark || '',
+        serviceDuration: detailData.serviceDuration || '',
+        
+        // 用户信息
+        workOrderNo: detailData.orderNum || '',
+        status: dicsStore.getDictLabel('Work_Order_Status', detailData.status) || '',
+        type: dicsStore.getDictLabel('ORDER_TYPE', detailData.orderType) || '',
+        userName: detailData.customer?.name || '',
+        gender: detailData.customer?.gender || '',
+        age: age,
+        phone: detailData.customer?.contact1 || '',
+        idCard: detailData.customer?.identityNo || '',
+        assessmentLevel: detailData.assessmentLevel || '',
+        
+        // 任务信息
+        nurseName: detailData.servicePerson?.name || '',
+        nurseLevel: detailData.serviceContent?.gender || '', // 这里可能是护理等级，确认字段名
+        planStartDate: detailData.plannedStartDate || null,
+        planEndDate: detailData.plannedEndDate || null,
+        planStartTime: detailData.plannedServiceStartDate || null,
+        serviceAddress: serviceAddress,
+        orderer: detailData.createdBy?.name || '',
+        orderTime: detailData.createdAt || null,
+        
+        // 服务项目
+        serviceItems: serviceItems,
+        serviceContent: detailData.projects?.map(item => item.name).join(', ') || '',
+        
+        // 服务小结与反馈
+        summary: detailData.serviceSummary || '',
+        feedback: detailData.userDemandFeedback || '',
+        
+        // 服务评价
+        serviceSatisfaction: detailData.serviceSatisfaction || '',
+        evaluationChannel: detailData.evaluationChannel || '',
+        evaluationContent: detailData.evaluationContent || '',
+        evaluator: detailData.evaluator || '',
+        evaluationTime: detailData.evaluationTime || null,
+        
+        // 回访评价
+        visitSatisfaction: detailData.visitSatisfaction || '',
+        staffSatisfaction: detailData.staffSatisfaction || '',
+        visitFeedback: detailData.visitFeedback || '',
+        visitor: detailData.visitor || '',
+        visitTime: detailData.visitTime || null,
+        
+        // 异常处理信息
+        exceptionStatus: detailData.orderError?.status || '',
+        exceptionReason: detailData.orderError?.reason || '',
+        exceptionHandler: detailData.orderError?.user?.name || '',
+        exceptionTime: detailData.orderError?.updated_at || null
+      })
+
+      console.log('设置后的详情数据:', detail)
+
+    } else {
+      message.error('获取工单详情失败')
+    }
+  } catch (error) {
+    console.error('获取工单详情失败:', error)
+    message.error('加载工单信息失败')
+  }
+}
+
+/**
+ * 取消/关闭按钮
+ */
 function handleCancel() {
   hideModal()
 }
 
-function handleView() {
+// 仅暴露查看方法
-  modal.value.open = true
-  modal.value.title = '工单详情'
-}
-
 defineExpose({
   handleView
 })

src/views/workorderMenu/abnormalWorkOrder/index.vue

@@ -109,14 +109,14 @@
         v-model:open="processModalVisible"
         title="处理异常"
         @ok="handleProcessSubmit"
-        @cancel="processModalVisible = false"
+        @cancel="handleProcessCancel"
         :confirm-loading="processSubmitting"
     >
         <a-form :model="processForm" :label-col="{ span: 6 }" :wrapper-col="{ span: 16 }">
         <a-form-item label="处理结果" name="processStatus" required>
             <a-select v-model:value="processForm.processStatus" placeholder="请选择处理结果">
-            <a-select-option value="handled">已处理</a-select-option>
+            <a-select-option value="Success">处理成功</a-select-option>
-            <a-select-option value="ignored">忽略</a-select-option>
+            <a-select-option value="Fail">处理失败</a-select-option>
             <!-- 可根据实际枚举扩展 -->
             </a-select>
         </a-form-item>
@@ -149,11 +149,13 @@ import { useI18n } from 'vue-i18n'
 import storage from '@/utils/storage'
 import AreaCascader from '@/components/AreaCascader/index.vue'
 import dayjs from 'dayjs'
+
 defineOptions({
     // eslint-disable-next-line vue/no-reserved-component-names
     name: 'menu',
 })
-const { t } = useI18n() // 解构出t方法
+
+const { t } = useI18n()
 const columns = ref([
     { title: '工单号', dataIndex: 'orderId', key: 'orderId', width: 180 },
     { title: '姓名', dataIndex: 'customerName', key: 'customerName', width: 120 },
@@ -170,17 +172,17 @@ const columns = ref([
     { title: '服务地址', dataIndex: 'serviceAddress', key: 'serviceAddress', width: 200 },
     { title: '操作', key: 'action', fixed: 'right', width: 340 },
 ])
-const { listData, loading, showLoading, hideLoading, searchFormData, paginationState, resetPagination } =
+
-    usePagination()
+const { listData, loading, showLoading, hideLoading, searchFormData, paginationState, resetPagination } = usePagination()
 const { resetForm } = useForm()
 const viewDialogRef = ref()
-const selectedRowKeys = ref([]) // 选中的 id 列表
+const selectedRowKeys = ref([])
-const selectedRows = ref([])    // 选中的完整记录
+const selectedRows = ref([])
+
 const rowSelection = ref({
   onChange: (keys, rows) => {
     if (keys.length > 40) {
       message.warning('最多只能选择40条记录进行批量处理')
-      // 保留前40条
       selectedRowKeys.value = keys.slice(0, 40)
       selectedRows.value = rows.slice(0, 40)
       return
@@ -191,9 +193,7 @@ const rowSelection = ref({
   selectedRowKeys: selectedRowKeys,
 })
 
-
+// 处理弹窗相关
-
-// 处理弹窗
 const processModalVisible = ref(false)
 const processSubmitting = ref(false)
 const processForm = reactive({
@@ -201,8 +201,7 @@ const processForm = reactive({
   processRemark: '',
 })
 
-
+let currentProcessRecords = [] // 当前要处理的记录
-let currentProcessRecords = [] // 当前要处理的记录（单条或批量）
 
 // 打开批量处理
 function handleBatchProcess() {
@@ -217,14 +216,62 @@ function handleBatchProcess() {
   processModalVisible.value = true
 }
 
-getMenuList()
+// 打开单条处理
+function handleSingleProcess(record) {
+  currentProcessRecords = [record]
+  processForm.processStatus = undefined
+  processForm.processRemark = ''
+  processModalVisible.value = true
+}
 
+// 处理弹窗取消
+function handleProcessCancel() {
+  processModalVisible.value = false
+  processForm.processStatus = undefined
+  processForm.processRemark = ''
+}
+
+// 提交处理
+// 提交处理
+async function handleProcessSubmit() {
+  const { processStatus, processRemark } = processForm
+  if (!processStatus) {
+    message.warning('请选择处理结果')
+    return
+  }
+
+  processSubmitting.value = true
+  try {
+    // 批量处理：传递ID数组
+    const orderIds = currentProcessRecords.map(record => record.raw.id)
+    
+    const { success } = await apis.workOrder.workerOrderErrorCheck({
+      orderIDs: orderIds, // 传递ID数组
+      status: processStatus,
+      reason: processRemark,
+    })
+
+    if (success) {
+      message.success(`成功处理 ${orderIds.length} 条异常工单`)
+      processModalVisible.value = false
+      await getMenuList() // 刷新列表
+      // 清空选中状态
+      selectedRowKeys.value = []
+      selectedRows.value = []
+    } else {
+      message.warning('处理失败')
+    }
+  } catch (error) {
+    console.error('处理异常工单失败:', error)
+    message.error('处理失败，请重试')
+  } finally {
+    processSubmitting.value = false
+  }
+}
 
 /**
- * 获取菜单列表
+ * 获取异常工单列表
- * @return {Promise<void>}
  */
-
 async function getMenuList() {
     try {
         showLoading()
@@ -238,42 +285,47 @@ async function getMenuList() {
             ...searchFormData.value,
         })
 
+        if (success) {
             // 字段映射
             const mappedData = data.map(item => ({
-            id: item.orderNum || item.id, // 如果没有 id，可以用 orderNum 代替，或后端补充
+                id: item.id,
-            orderId: item.orderNum || '-', // 工单号
+                orderId: item.orderNum || '-',
-            customerName: item.customerName || '-', // 姓名
+                customerName: item.customerName || '-',
-            identityNo: item.customerIdCard || '-', // 身份证号
+                identityNo: item.customerIdCard || '-',
-            serviceUserName: item.serviceName || '-', // 服务人员
+                serviceUserName: item.serviceName || '-',
-            itemNames: item.projects?.map(p => p.name).join('、') || '-', // 服务项目（多个用顿号连接）
+                itemNames: item.projects?.map(p => p.name).join('、') || '-',
-            realStartTime: item.signInAt, // 签入时间（保持原格式，formatUtcDateTime 会处理）
+                realStartTime: item.signInAt ? formatUtcDateTime(item.signInAt) : '-',
-            realEndTime: item.signOutAt, // 签出时间
+                realEndTime: item.signOutAt ? formatUtcDateTime(item.signOutAt) : '-',
-            processStatus: item.processStatus === '1' ? '已处理' : item.processStatus === '0' ? '未处理' : '未知', // 处理状态（根据实际枚举调整）
+                processStatus: item.processStatus === '1' ? '已处理' : item.processStatus === '0' ? '未处理' : '未知',
-            processRemark: item.reason || '-', // 处理原因
+                processRemark: item.reason || '-',
-            processUserName: item.userName || '-', // 处理人
+                processUserName: item.userName || '-',
-            processTime: dayjs(item.processAt).format('YYYY-MM-DD HH:mm:ss'), // 处理时间
+                processTime: item.processAt ? dayjs(item.processAt).format('YYYY-MM-DD HH:mm:ss') : '-',
-            serviceAddress: item.detailAddress || '-', // 服务地址
+                serviceAddress: item.detailAddress || '-',
-            // 原始数据保留，便于后续操作（如提交处理时用 id）
+                // 原始数据保留，便于后续操作
                 raw: item,
             }))
 
             listData.value = mappedData
             paginationState.total = total
-        hideLoading()
+        } else {
-    } catch (error) {
-        console.error('获取工单列表失败:', error)
-        hideLoading()
             message.error('获取数据失败')
         }
+    } catch (error) {
+        console.error('获取异常工单列表失败:', error)
+        message.error('获取数据失败')
+    } finally {
+        hideLoading()
     }
+}
+
 /**
  * 搜索
  */
 function handleSearch() {
-    // resetForm()
     resetPagination()
     getMenuList()
 }
+
 /**
  * 重置
  */
@@ -282,35 +334,7 @@ function handleResetSearch() {
     resetPagination()
     getMenuList()
 }
-/**
+
- * 删除
- * @param id
- */
-function handleDelete({ id }) {
-    Modal.confirm({
-        title: t('pages.system.menu.delTip'),
-        content: t('button.confirm'),
-        okText: t('button.confirm'),
-        onOk: () => {
-            return new Promise((resolve, reject) => {
-                ; (async () => {
-                    try {
-                        const { success } = await apis.menu.delMenu(id).catch(() => {
-                            throw new Error()
-                        })
-                        if (config('http.code.success') === success) {
-                            resolve()
-                            message.success(t('component.message.success.delete'))
-                            await getMenuList()
-                        }
-                    } catch (error) {
-                        reject()
-                    }
-                })()
-            })
-        },
-    })
-}
 /**
  * 编辑完成
  */
@@ -318,59 +342,8 @@ async function onOk() {
     await getMenuList()
 }
 
-
+// 初始化加载
-// 打开单条处理
+getMenuList()
-function handleSingleProcess(record) {
-  currentProcessRecords = [record]
-  processForm.processStatus = record.processStatus || undefined
-  processForm.processRemark = record.processRemark || ''
-  processModalVisible.value = true
-}
-
-// 提交处理
-async function handleProcessSubmit() {
-  const { processStatus } = processForm
-  if (!processStatus ) {
-    message.warning('请选择处理结果')
-    return
-  }
-
-  processSubmitting.value = true
-//   try {
-//     // 假设你的 API 是批量处理：apis.order.batchProcess({ ids, processStatus, processRemark })
-//     const ids = currentProcessRecords.map(r => r.id)
-//     const { success } = await apis.order.batchProcess({
-//       ids,
-//       processStatus,
-//       processRemark,
-//     })
-
-//     if (config('http.code.success') === success) {
-//       message.success('处理成功')
-//       processModalVisible.value = false
-//       await getOrderList() // 刷新列表
-//     }
-//   } catch (error) {
-//     message.error('处理失败')
-//   } finally {
-//     processSubmitting.value = false
-//   }
-}
-
-async function handleView(record = {}) {
-    showModal({
-        type: 'view',
-        title: '查看详情',
-    })
-    const { data } = await apis.menu.getMenu(record.id).catch(() => {
-        throw new Error()
-    })
-    formData.value = cloneDeep(data)
-    formData.value.properties = formData.value.properties ? JSON.parse(formData.value.properties) : ''
-    formData.value.resources = formData.value.resources || (formData.value.resources = [])
-    platform.value=data.platform
-}
-
 </script>
 
 <style lang="less" scoped></style>